| Assessment
[The
following is an edited excerpt from Bresciani, MJ. (2006). Outcomes-based
academic and co-curricular program review: A compilation of institutional
good practices. Sterling, VA: Stylus Publishing.]
While
"outcomes-based assessment" may seem to be a catch phrase,
the intention behind outcomes based assessment-that of quality assurance
and external accountability in higher education-has been around
since the 12th century. Today, there are many definitions for outcomes-based
assessment.
Maki
(2004) posits that outcomes-based assessment is a systematic means
to satisfy educators' innate intellectual curiosity about how well
their students learn what educators say they are learning. Suskie
(2004) writes that assessment is writing clear measurable outcomes,
ensuring students opportunities to reach those outcomes, implementing
a systematic evaluation system and then using the results to improve
student learning. Hernon and Dugan (2004) define assessment as "the
process of gathering and assembling data in an understandable form"
(p. 8). Several other definitions for assessment and outcomes-based
assessment exist, some varying a great deal from one another, as
they are embedded in various academic disciplines (e.g., psychology,
medicine, etc.).
When
implementing outcomes-based assessment at an institution, it is
extremely important to have a group of faculty and practitioners
come together to define outcomes-based assessment so that it has
meaning to those who will be implementing it (Bresciani et al, 2004).
Some institutions, such as Sinclair Community College, choose to
borrow a definition from the literature, while others, such as Alverno
College, develop one from conversations with faculty and staff.
While
each of the good practice institutions has adopted its own definition
of assessment, for the purpose of this book, I offer the following
working definition for outcomes-based assessment program review.
Outcomes-based
assessment program review is a systematic process in which program
faculty or professionals articulate the intended results of the
cumulative contribution of their program. In outcomes-based assessment,
faculty and co-curricular professionals articulate what the program
intends to accomplish in regards to its services, research, student
learning, and faculty/staff development programs. The faculty
and/or professionals then purposefully plan the program so that
the intended results (i.e., outcomes) can be achieved, implement
methods to systematically--over time--identify whether the end
results have been achieved, and finally use the results to plan
improvements or make recommendations for policy consideration,
recruitment, retention, resource re-allocation, or new resource
requests. This systematic process of evaluation is then repeated
at a later date to see if the program improvements contribute
to the intended outcomes.
Keep
in mind that while an institution may have one definition for outcomes-based
assessment program review; practitioners may need to be flexible
with the interpretation of the definition so that it can accommodate
the needs of individual professional accreditation units and/or
professional standards. For some, the institutional definition may
provide all the flexibility that is needed. For example, at North
Carolina State University, the definition for outcomes-based assessment
program review took into account the most rigorous professional
program accreditation requirements and standards operating in the
programs at the university, so that it could meet all of the other
professional accreditation requirements in effect at the university.
If this is not the case for you, you may need to create crosswalks
from individual college and division definitions to the university
definition.
Most
importantly, the definition for outcomes-based assessment program
review should reinforce that it is not a process designed to be
merely self-propagating and self-contained-it exists to provide
educators, researchers, and practitioners information to satisfy
their own natural curiosity about the end result of their work .
The information gleaned from the process informs conversations about
accountability and opportunities for improvement. To reiterate,
the process is not a means unto its own end; it is a way to systematically
engage in daily critical inquiry about discovering what works well
and what needs to be improved (Maki, 2004).
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